Gonzalo Alcocer

Salesforce Engineer · Integration Developer

I connect Salesforce with the systems a business already runs: CTI, messaging bots, maps and REST APIs.

alcocergonzalomatias@gmail.com Trailhead: galcocer LinkedIn My Assistant (Lina) Argentina · remote

Perfil

Salesforce developer with over 4 years in consulting firms (Capgemini, NTT DATA, Inetum) and experience in banking, insurance and energy (Kutxabank, Laboral Kutxa, HDI Seguros, Edesur). I specialize in Service Cloud, Apex, and conversational bots with Einstein Bots, and I integrate Salesforce with other systems: CTI, maps, OmniStudio, and messaging channels. Salesforce Certified User Experience Designer: I design solutions people actually use. I also build AI agents, like Lina (WhatsApp, with n8n and Groq). n8n connects to his Salesforce org with OAuth 2.0 and writes the log of each ticket; the /proyectos map shows it live.

Experience as a Salesforce developer

CapgeminiApr 2025 – present

Sr Solution Consultant · UX Design

Lead the migration of WhatsApp and Facebook Messenger bots from Einstein Bots to Enhanced Bots across Latin America: Chile, Peru, Argentina and Colombia.
Developer on the Edesur project (energy): enhancements and end-to-end planning, including several Lightning Web Components.
Contributing to the migration from Salesforce Classic to Lightning Experience.

NTT DATAApr 2024 – Feb 2025

Apex Developer · UX Design

Implemented the Salesforce integration with CTI Cloud (Genesys) in the banking sector.
Integrated Esri ArcGIS (maps) and built solutions with OmniStudio.
Built proofs of concept (POCs) and pre-sales demos.
Mentored at TalentoTech, a City of Buenos Aires program.

InetumApr 2022 – Mar 2024

Apex Developer · Release Manager

Joined as a trainee after the Salesforce bootcamp and worked on projects for several banking and insurance clients.
Worked on the Kutxabank project (financial sector): Apex solutions and interfaces designed with UX principles.
Implemented Financial Services Cloud for Laboral Kutxa, with triggers and automations.
Built a Lightning Web Component for HDI Seguros showing each sales advisor’s sales log.
Planned, coordinated, and oversaw the delivery of each release (release management).

Skills: Salesforce, integrations and AI

Salesforce: Apex (triggers, SOQL), LWC, Flow Builder, OmniStudio, Einstein Bots, Service Cloud, Financial Services Cloud, Big Objects

Integrations: REST APIs, OAuth 2.0, Genesys Cloud CTI, Esri ArcGIS, n8n, WhatsApp

Tools: Copado, Git/GitHub, Salesforce CLI, Jira, Scrum

Web: JavaScript, Node.js, Express, React, MySQL, Python/FastAPI, Docker, Linux

Ask my CV

live

Interview him: tap a prompt or type your own. You’ll see the hop n8n → Groq → Salesforce.

Certifications

Salesforce Certified User Experience Designer

Credential on Trailhead

Education

Digital House · Full-Stack Web Developer (2021)

Inetum · Salesforce Bootcamp

My own AI agents and integrations

My integrations, on my own server → Built as a hobby and for my own use: Lina (WhatsApp agent), Finanzas (personal finance app) and a live map of how they connect through n8n, AI, and Salesforce. See it running live: gonzaloalcocer.com/proyectos

Linapersonal WhatsApp agent

Reminders, notes, and memory over WhatsApp. WAHA + n8n + custom FastAPI service + Groq (AI).

Finanzasfinanzas.gonzaloalcocer.com

Natural-language expense tracking with AI, WhatsApp and Telegram bots, a debt payoff plan, and BCRA credit profile lookup.

Tuli Styletulistyle.duckdns.org

Online store for a clothing business: catalog, shopping bag and orders via WhatsApp, admin panel and SEO. Node.js + SQLite on Docker.

Logs de integraciones en Salesforcegonzaloalcocer.com/proyectos

Salesforce integrated with WhatsApp, n8n, Lina, and Finanzas: n8n writes into the org (OAuth 2.0, integration user) and the /proyectos map shows it live.